American Citizens Services Outreach Events

February 12, 2018

To further assist U.S. citizens in Guatemala, the U.S. Embassy will hold several Town Hall meetings over the next few months and will accept passport renewal applications during these visits.

Please schedule an appointment if you live in or near these areas and wish to take the opportunity to submit an application for a passport renewal.  You may schedule appointments by calling the American Citizen Services unit at 2326-4942.  Passport renewals are the only services that will be provided during the visits.  We will only be able to provide general visa information during the Town Halls.  Specific visa inquiries should be submitted to

Please review carefully the information on the specific requirements and forms on our website:  All of our consular services are available by appointment at the Embassy in Guatemala City should you be unable to attend the scheduled events.  As a reminder, some passport applicants may be required to submit additional documentation or appear at the U.S. Embassy after their appointments.

We are looking forward to meeting you and providing services in your towns.

PLACE                             DATE

Panajachel                         February 23

Livingston                          March 7

Antigua                              April 12

Guatemala City                  April 26

Quetzaltenango                 May 14, 15

* Please stay tuned for the specific times and venues of the events.   These will be provided via a future message.

For further information for U.S. citizens traveling to or residing in Guatemala:

See the Guatemala Country Information page on the State Department’s travel website for Travel Advisories, Alerts, Worldwide Cautions and other country specific information.

Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.

Follow on Twitter and Facebook.

The U.S. Embassy in Guatemala website also contains a wealth of information about the services we provide and information about local resources for American citizens.

If the U.S. Embassy in Guatemala’s website does not contain the information you need, you can send questions about routine matters to The American Citizen’s Services unit will make every effort to respond to inquiries within 48 hours.

To schedule an appointment for U.S. citizen services, please click here.

For emergency services for U.S. citizens, contact the U.S. Embassy in Guatemala, located at Avenida Reforma 7-01, Zona 10, Guatemala Ciudad, Guatemala, at +502-2326-4000, 8:00 a.m. – 5:00 p.m. Monday through Thursday and 8:00 a.m. to 12:30 p.m. on Friday. Those in need of after-hours emergency services for U.S. citizens in Guatemala can call +502-2331-2354.

For further information about travel advisories or the State Department’s services for U.S. citizens, call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).