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Contact Us

Emergency Contacts

During normal business hours:

Monday through Thursday
from 7:00 a.m. to 4:30 p.m.
Friday from 7:00 a.m. to 12:00 p.m.

From Guatemala: Ph. 2326 4000
From USA: Ph. 011 502 2326 4000
By e-mail AmCitsGuatemala@state.gov

After hours:

From Guatemala: Ph. 2326 4000
From USA: Ph. +011 502-2326 4000
By e-mail AmCitsGuatemala@state.gov

On weekends and outside normal business hours, please call the Duty Officer.  Please note that the Embassy will not be able to issue you a replacement passport outside of normal business hours.

Please be advised that in an emergency, U.S. Embassy personnel are not first responders. If you need emergency assistance, Guatemala has a dedicated tourism assistance program (called PROATUR) whose sole mission is to assist and protect foreign tourists in Guatemala.  Their emergency assistance call center – staffed with Spanish and English speakers – may be contacted 24/7 by calling 1500 or (502) 2290-2800. If you may need medical attention, please see our medical resources here.

Embassy Guatemala City

U.S. Embassy
Avenida Reforma 7-01, Zona 10
Guatemala City, Guatemala

Phone: +502 2326 4000
Fax: +502 2326 4654

American Citizen Services: AmCitsGuatemala@state.gov
Immigrant Visa Section: GuatemalaIV@state.gov
Non-Immigrant / Tourist Visa Section: support-guatemala@ustraveldocs.com
USCIS: +502 2331 1319 Guatemala.USCIS@USCIS.DHS.GOV


Commercial Opportunities

Embassy Phone: +502 2326 4202

Embassy Fax: +502 2331 5772

Regional Commercial Affairs Counselor for Central America (Regional Hub/Costa Rica)
John Simmons (John.simmons@trade.gov)
Belize, El Salvador, Costa Rica, Guatemala, Honduras, Nicaragua

Commercial Counselor
John Howell

Commercial Affairs, Embassy Guatemala

Office of Agricultural Affairs 
Rachel Nelson
3190 Guatemala Place
Washington, DC 20521-3190 or
Av. La Reforma 7-01 Zona 10
Ciudad de Guatemala, Guatemala 

Consular Section

The Consular Section is open from 7:00 am to 4:30 pm Monday through Thursday, and 7:00 am to 12:00 pm on Friday (except on U.S. and Guatemalan holidays).

The Consular Section is located in the U.S. Embassy at Avenida Reforma 7-01, Zone 10. The Embassy phone number is +502 2326 4000.  To reach the ACS unit, please email AmCitsGuatemala@state.gov.  For the Immigrant Visa unit, please email GuatemalaIV@state.gov.  For inquiries related to Non-Immigrant Visas, please email support-guatemala@ustraveldocs.com.  For all other general inquiries, please email ConsularGuatem@state.gov.

Cultural Affairs Office

Cultural Affairs Office

United States Embassy – Guatemala
Avenida Reforma 7-01, Zona 10
Guatemala City, Guatemala

Phone: +502 2326-4000

Monday to Thursday from 7:00 to 4:30 hours
Friday from 7:00 to 12:00 hours

Economic Section


Avenida Reforma 7-01, Zona 10
Guatemala City, Guatemala 01010
Telephone: +502 2326 4202
Fax: +502 2334 8474

Press Office

All press inquiries to any section of the U.S. Embassy should first be directed to the Embassy Press Officer, who may be reached at 2326-4252.

Press Office – United States Embassy Guatemala
Av. Reforma 7-01, Zona 10
Guatemala City,
Phone: (502) 2326-4252
Office Hours:  
Monday to Thursday: 7:30 to 5:00 hours
Friday: 7:30 to 12:30 hours

Foreign Agricultural Service

The Office Covers:
Guatemala, El Salvador, Belize, Honduras

Office Hours:
Monday thru Thursday 7:00 – 4:30 hours
Friday 7:00 – 12:00 hours

Telephone: +011 502  2332 4030
+011 502  2334-8439
Fax: +011 502 2331-8293
Email-FAS: agguatemala@usda.gov
Facebook: https://www.facebook.com/

Mailing Address:
Office of Agricultural Affairs
Unit 3190, Box 299
DPO, AA 34024-0299

Physical Location:
Avenida Reforma 7-01, Zona 10
Guatemala City, Guatemala 01010

Rachel Nelson, Regional Agricultural Counselor
+502 2332 4030/2334 8439

Andrew Hochhalter, Regional Agricultural Attaché
+502 2332 4030

Peace Corps

Peace Corps Guatemala
3a. calle 6-48 zona 1 (Km. 34.5)
Santa Lucía Milpas Altas, Sacatepéquez
Tel: (502) 7828-2500
Fax: (502) 7828-2541
Website: https://www.peacecorps.gov/guatemala