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Contact Us

Emergency Contacts

During normal business hours:

Monday through Thursday from 7:00 a.m. to 4:30 p.m.
Friday from 7:00 a.m. to 12:00 p.m.
From Guatemala: 2354 0000
From USA: 011 502 2354 0000 or 1-301-985-8164
By e-mail AmCitsGuatemala@state.gov

After hours:

From Guatemala: 2354 0000
From USA: 011 502 2354 0000 or 1-301-985-8164
By e-mail AmCitsGuatemala@state.gov

In an emergency, U.S. Embassy personnel are not first responders.  Guatemala has a dedicated tourist assistance program (called ASISTUR) whose sole mission is to assist and protect foreign tourists in Guatemala.  ASISTUR provides additional security and tourist police (DISETUR) in locations frequented by tourists, such as Antigua and Lake Atitlán.  ASISTUR’s emergency call center – staffed with Spanish and English speakers – may be contacted 24/7 by calling 1500 from a Guatemalan phone number or (502) 2290-2810.  You may also contact ASISTUR by WhatsApp at +502-5188-1819.  A complete list of ASISTUR’s contacts, including by Department, is found here.

Embassy Guatemala City

U.S. Embassy
Boulevard Austriaco 11-51, Zone 16
Guatemala City, Guatemala

Phone: +502 2354 0000

American Citizens Services:  AmCitsGuatemala@state.gov
Immigrant Visa Section:  Contact us through our Visa Navigator
Non-Immigrant / Tourist Visa Section:  Support-guatemala@ustraveldocs.com
USCIS:  Guatemala.uscis@uscis.dhs.gov

Calendar

2024 Holidays and Office Closures at the U.S. Embassy in Guatemala 

Commercial Opportunities

Commercial Counselor
Kennia Somerville

Senior Commercial Specialist 
Antonio Prieto

Commercial Affairs, Embassy Guatemala
office.guatemalacity@trade.gov

Consular Section

The Consular Section is open from 7:00 a.m. to 4:30 p.m. Monday through Thursday, and 7:00 a.m. to 12:00 p.m. on Friday (except on U.S. and Guatemalan holidays).

The Consular Section is located in the U.S. Embassy at Boulevard Austriaco 11-51, Zone 16. The Embassy phone number is +502 2354 0000. To reach the ACS unit, please email AmCitsGuatemala@state.gov.  For the Immigrant Visa unit, please contact us through our Visa Navigator.  For inquiries related to Nonimmigrant Visas, please email Support-guatemala@ustraveldocs.com.  For all other general inquiries, please email ConsularGuatem@state.gov.

Cultural Affairs Office

Cultural Affairs Office

United States Embassy – Guatemala
Boulevard Austriaco 11-51, Zona 16
Guatemala City, Guatemala

Phone: +502 2354-0000

Monday to Thursday from 7:00 a.m. to 4:30 p.m.
Friday from 7:00 a.m. to 12:00 p.m.

Economic Section

Location:

Blvd. Austriaco 11-51 Zona 16
Guatemala City, Guatemala 01016
Telephone: +502 2354 0000

Press Office

All press inquiries to any section of the U.S. Embassy should first be directed to the Embassy Press Office:

Press inquiries: Guatemala-Prensa@state.gov

Address:
Boulevard Austriaco 11-51, Zona 16
Guatemala City,
Guatemala

Office Hours:
Monday to Thursday: 7:00 to 4:30 hours
Friday: 7:00 to 12:00 hours

Phone: +502 2354 0000

Foreign Agricultural Service

The Office Covers:
Guatemala, El Salvador, Belize, Honduras

Office Hours:
Monday thru Thursday 7:00 – 4:30 hours
Friday 7:00 – 12:00 hours

Telephone: +011 502 2354 0000
Email-FAS: agguatemala@usda.gov
Facebook: https://www.facebook.com/usdaguatemala

Mailing Address:
Office of Agricultural Affairs
3190 Guatemala Pl
Washington DC, 20521-3190

Physical Location:
Boulevard Austriaco 11-51, Zona 16
Guatemala City, Guatemala 01016

Rachel Nelson, Regional Agricultural Counselor
+502 2354 0000
NelsonR@state.gov

Andrew Hochhalter, Regional Agricultural Attaché
+502 2354 0000
HochhalterAM@state.gov

Peace Corps

Peace Corps Guatemala
3a. calle 6-48 zona 1 (Km. 34.5)
Santa Lucía Milpas Altas, Sacatepéquez
Tel: (502) 7828-2500
Fax: (502) 7828-2541
Website:  https://www.peacecorps.gov/guatemala