The Consular Section is committed to the protection of U.S. citizens at home and abroad. We protect U.S. borders by facilitating travel for legitimate visa applicants while screening out persons who might do us harm or are otherwise ineligible for a visa under U.S. immigration laws. We ensure the safety and welfare of U.S. citizens living or traveling overseas by providing both routine and emergency services. At all times, we strive to provide quality service consistent with U.S. laws and regulations.
The Consular Section is open from 7:30 a.m. to 5:00 p.m. Monday through Thursday and 7:30 a.m. to 12:30 p.m. on Friday (except on U.S. and Guatemalan holidays).
The American Citizen Services Unit will be open only for emergency services third Thursday of each month. In case of emergency on those days, American citizens may call 2326-4000 for assistance.
The Consular Section is located in the U.S. Embassy at Avenida Reforma 7-01, Zone 10. The Embassy phone number is PBX (502) 2326-4000. Telephone extensions for the different units of the section are found under their pages. The Consular Section Fax number is (502) 2326-4674. For general inquiries, please email firstname.lastname@example.org.
General information on Consular Services and Visas (including Country Specific Information Sheets for all countries, basic information on visas, and consular publications) maybe found on the Bureau of Consular Affairs home page. In addition, the Bureau of Citizenship and Immigration Services home page contains information on U.S. immigration laws.