Improvements to Safety and Security Information

January 08, 2018

On Wednesday, January 10, 2018, the Department of State will make changes to our safety and security information to make it easier to find, understand, and use.

Travel Advisories will replace Travel Warnings and Travel Alerts.  Every country will have a Travel Advisory, which will provide one of four standard levels of advice.  The Travel Advisory will give an explanation for the level and include clear actions U.S. citizens should take.

Alerts will replace Security Messages and Emergency Messages.  Alerts follow an easy-to-understand format with clear actions U.S. citizens should take.

U.S. citizens who have signed up to receive updates via the Smart Traveler Enrollment Program (STEP.state.gov) will automatically receive the Guatemala Travel Advisory and Alerts via email in the weeks following the January 10 launch.  They will continue to receive other messages as usual, including announcements related to voting, town halls, and administrative issues.

For more information about improvements to our safety and security information and to sign up to receive a notification on launch date, visithttp://travel.state.gov/travelsafely.

For further information for U.S. citizens traveling to or residing in Guatemala:

See the Guatemala Country Information page on the State Department’s travel website for Travel Advisories, Alerts, Worldwide Cautions and other country specific information.

Enroll in the Smart Traveler Enrollment Program (STEP)to receive security messages and make it easier to locate you in an emergency.

Follow Travel.gov on Twitter and Facebook.

The U.S. Embassy in Guatemala website also contains a wealth of information about the services we provide and information about local resources for American citizens.

If the U.S. Embassy in Guatemala’s website does not contain the information you need, you can send questions about routine matters to AmcitsGuatemala@state.gov. The American Citizen’s Services unit will make every effort to respond to inquiries within 48 hours.

To schedule an appointment for U.S. citizen services, please click here.

For emergency services for U.S. citizens, contact the U.S. Embassy in Guatemala, located at Avenida Reforma 7-01, Zona 10, Guatemala Ciudad, Guatemala, at +502-2326-4000, 8:00 a.m. – 5:00 p.m. Monday through Thursday and 8:00 a.m. to 12:30 p.m. on Friday. Those in need of after-hours emergency services for U.S. citizens in Guatemala can call +502-2331-2354.

For further information about travel advisories or the State Department’s services for U.S. citizens, call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).