Location: Guatemala City
The U.S. Embassy has received reports that there is a sinkhole on CA-9 South at km 17.5 in Villa Nueva that is affecting traffic into and out of Guatemala City. Detours are directing traffic to CA-1 and other main routes. Please avoid those routes, if possible, or expect traffic delays.
Please monitor local media as well as the website of PROVIAL (La Dirección General de Protección y Seguridad Vial) for updated road and hazard information.
If you may need emergency assistance, Guatemala has a dedicated tourism assistance program (called PROATUR) whose sole mission is to assist and protect foreign tourists in Guatemala. Their emergency assistance call center – staffed with Spanish and English speakers – may be contacted 24/7 by calling 1500 or +502-2290-2800. You may also contact PROATUR by WhatsApp at +502-5188-1819.
Assistance:
U.S. Embassy Guatemala City, Guatemala
Website: https://gt.usembassy.gov/
Phone: (502) 2354-0000
Email: AmCitsGuatemala@state.gov
State Department – Consular Affairs
888-407-4747 or 202-501-4444
Guatemala Country Information and Travel Advisory Page
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