Flag

An official website of the United States government

Message for U.S. Citizens: Smart Traveler Enrollment Program (STEP) (November 3, 2022)
6 MINUTE READ
November 3, 2022

Message for U.S. Citizens: Smart Traveler Enrollment Program (STEP) (November 3, 2022)

The U.S. Embassy in Guatemala City conducted a review of Smart Traveler Enrollment Program (STEP) registrations and found that we have outdated contact information for many U.S. citizens who are longtime residents in Guatemala, as well as many registrants who are no longer present in Guatemala.  

As a result, for U.S. citizens who registered in STEP on or before October 15, 2022, your registration will be automatically closed as of November 17, 2022.  If you would like to continue to receive our messages, please re-register in STEP to ensure we have updated contact information for you.  If you need technical assistance, please click here or email CASTEP@state.gov 

Assistance:

U.S. Embassy Guatemala City 

Website:  https://gt.usembassy.gov/  

Phone: +502 2326-4000  

Email:  AmCitsGuatemala@state.gov  

State Department – Consular Affairs  

888-407-4747 or 202-501-4444  

Guatemala Country Information and Travel Advisory Page  

Follow us on Facebook and Twitter