Message for U.S. Citizens: Smart Traveler Enrollment Program (STEP) (November 3, 2022)
The U.S. Embassy in Guatemala City conducted a review of Smart Traveler Enrollment Program (STEP) registrations and found that we have outdated contact information for many U.S. citizens who are longtime residents in Guatemala, as well as many registrants who are no longer present in Guatemala.
As a result, for U.S. citizens who registered in STEP on or before October 15, 2022, your registration will be automatically closed as of November 17, 2022. If you would like to continue to receive our messages, please re-register in STEP to ensure we have updated contact information for you. If you need technical assistance, please click here or email CASTEP@state.gov
U.S. Embassy Guatemala City
Phone: +502 2326-4000
State Department – Consular Affairs
888-407-4747 or 202-501-4444
Guatemala Country Information and Travel Advisory Page