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Message to U.S. Citizens:  Visit by the Federal Benefits Unit from August 7-11, 2023 (July 21, 2023)
July 21, 2023

The U.S. Embassy in Guatemala is pleased to announce that representatives from the Regional Federal Benefits Office will visit Guatemala City to offer services for beneficiaries and for other individuals who have questions about U.S. Social Security benefits.

Where:  INGUAT (Instituto Guatemalteco de Turismo) Building, 7a. Avenida 1-17, First Floor, Zone 4

When:  August 7, 9, and 10 (Monday, Wednesday, and Thursday) from 8 am to 4 pm; August 8 (Tuesday), from 9:30 am to 4 pm; and August 11 (Friday) from 8 am to 1:30 pm

Walk-in Services:  No appointment necessary, BUT PLEASE BE PREPARED TO WAIT.

What to Bring:  Please see the list of services below.

Social Security Benefits:  Bring the original and one copy of the following documents for each applicant:  birth certificate and passport.  If applying for auxiliary benefits or survivor’s benefits, please also bring the original and one copy of your marriage certificate and/or spouse’s death certificate.

Social Security Number Card Application:  Bring the original and one copy of the following documents for each applicant:  valid U.S. passport, Consular Report of Birth Abroad, and original birth certificate.  Please also bring the completed form SS-5FS.

Foreign Enforcement Questionnaire (FEQ):  This is known as the “proof of life” form.  In July/August, these forms will be mailed to individuals who have a mailing address in Guatemala and whose last two digits of their Social Security number under which they receive benefits are 50 through 99.

Additional Federal Benefits Unit Services:  To learn more about the services offered by the Regional Federal Benefits Office, please visit:  https://cr.usembassy.gov/u-s-citizen-services/social-security/.


U.S. Embassy Guatemala City, Guatemala
Website:  https://gt.usembassy.gov/
Phone:  (502) 2354-0000
Email:  AmCitsGuatemala@state.gov

State Department – Consular Affairs

888-407-4747 or 202-501-4444


Guatemala Country Information and Travel Advisory Page

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