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We accept cash (USD or GTQ), debit cards, or credit cards.
For DS-82 (adult passport renewal) applications only, you may also pay online through pay.gov. If you pay through pay.gov, please provide a copy of the online payment confirmation.
To request an appointment, please click on the following links:
For security purposes and due to capacity limitations, the Consular Section does not allow third-parties (such as friends, family or business contacts) to attend the ACS interview, with the exception of parents or legal guardians accompanying minors, elderly applicants, or applicants with special needs or disabilities. Escort animals trained to assist applicants with disabilities will be admitted.
All visitors and their belongings must pass through security screening before entering the Embassy.
Prior to entering security, please remove any belts, coats, sweaters, and any objects inside your pockets. Please place these items in the tray provided by security on the conveyor belt for x-ray screening.
The following items are prohibited inside the building:
There is no facility at the Embassy to store prohibited items. You must make arrangements to store these items before entering. Due to security considerations, there is no information window for walk-in visitors at the Embassy.
ADULT PASSPORT RENEWAL BY COURIER
Courier Companies: Cargo Expreso/Guatex
You may qualify to renew your passport by courier if you meet ALL of the following criteria:
NOTE: Previous lost/stolen/mutilated passports DO NOT meet criteria for the service.
The courier renewal process steps are as follows:
Please submit the following documents:
Please take note of the following:
Please find below the list of local agencies for each courier company. (Companies are listed in alphabetical order). Contact them to find specific information about prices and schedules.
CARGO EXPRESO – AGENCIES
GUATEX – AGENCIES
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.
Please contact us at AmCitsGuatemala@state.gov for more information or to request a reasonable accommodation.