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State Department Charter Flights for U.S. Citizens start on Monday
March 22, 2020

Message for U.S. CitizensLocation: Guatemala

Event:   The U.S. Embassy in Guatemala has coordinated charter flights – the first two flights departing Monday – from La Aurora airport in Guatemala City to the United States. We do not know when civilian flights will resume in Guatemala after these U.S. government-coordinated charter flights, but urge travelers to continue to check the availability of commercial flight options.

Under U.S. law, passengers on a U.S. government-organized charter flight are responsible for paying the cost of their ticket, which may be higher than standard commercial fares. You must sign a promissory note before boarding.  No cash or credit card payments will be accepted.  You will be responsible for any arrangements or costs (lodging, onward destination or local transportation, etc.) beyond your initial destination in the United States.  Exact departure time and routing are subject to change.

If you have not done so already, and you want to depart on a U.S government charter flight from Guatemala City, please email the information, requested in the bullets below, to AmcitsGuatemala@state.gov. Do not send an additional request if you have done so previously and received a response from the Embassy that you have been added to the list.

Flight seats will be prioritized for U.S. citizens and their eligible family members (including those with identified health concerns), Legal Permanent Residents of the United States, and then others as seats may become available.  Please do not call the Embassy to confirm receipt of your email — we will contact you if you are confirmed for a seat.

The U.S. Embassy urges any interested travelers *NOT* to arrive at La Aurora airport in Guatemala City until they have received an official communication from the U.S. Embassy with confirmed flight details and booking.  You will not be permitted to enter the airport without confirmation from the U.S. Embassy of a seat on the flight.

**Please note: Since flights may occur on short notice and all flights will depart from La Aurora airport in Guatemala City, we urge eligible travelers who are currently outside of the Guatemala City metro area to begin preparations to move towards the capital.

**Please note: Anyone with flu-like symptoms will not be allowed to board a flight and is requested not to come to the airport.

In your email please provide the following:

  • Full name
  • Passport number and expiration date
  • Citizenship
  • Date of birth
  • Gender
  • Email address
  • Phone number
  • City where you are traveling from in Guatemala to Guatemala City

Actions to take:

Visit our Embassy website, Twitter and Facebook accounts for definitive updates on flights and for information on conditions in Guatemala.

Review the State Department’s Global Level 4 Health Travel Advisory at www.travel.state.gov.

Consult the CDC website for the most up-to-date information.

For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.

Visit the COVID-19 crisis page on travel.state.gov for the latest information.

Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.

Visit the Department of Homeland Security’s website on the latest travel restrictions to the U.S.

Monitor local news for updates.


U.S. Embassy Guatemala City https://gt.usembassy.gov/
Tel. (502) 2326-4000

State Department – Consular Affairs
888-407-4747 or 202-501-4444
Guatemala Country Information and Travel Advisory Page

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