Town Hall Meeting and Passport Renewal Services in Quetzaltenango

The U.S. Embassy will hold a Town Hall meeting for U.S. citizens with U.S. Ambassador Luis Arreaga. The event will take place at 2 pm, November 18, at Tertulianos restaurant, 14 Avenida 5-26, Zona 3, Villa Lesbia, Quetzaltenango. During the Town Hall meeting, Ambassador Arreaga and representatives of the Consular Section will present information of interest to U.S. citizens in Guatemala and will be available to answer your questions.

As part of the Ambassador’s visit to Quetzaltenango, the Consular Section of the U.S. Embassy will offer passport renewal and notarial services to U.S. citizens beginning Friday, November 17. Please see the schedule below for further details.

Please confirm your attendance to the Town Hall Meeting with an email to no later than 12:00 p.m. on Monday, November 13, 2017. The email should contain your full name and U.S. passport number.  Please be advised that the number of attendees is limited and confirmations will be provided on a first come, first served basis.  Only confirmed attendees will be admitted to the event.

EVENT                                        ADDRESSED TO                PLACE              DATE             TIME

Passport renewal              U.S. citizens (children          Tertulianos             Nov. 17           03:00 p.m.
and notarial services        and adults) who need to       Restaurant                                       To
(by appointment                renew a passport of              14 Avenida                                   5:30 p.m.
only Tel.2326-4942            notarize a document             5-26 Zona 3            Nov.18          8:30 a.m.
no later than                                                                     Villa Lesbia                                     To
12:00 pm, Wednesday,                                                     Quetzaltenango                          11:30 a.m.
Nov. 15)

Town Hall                            U.S. citizens residing          Tertulianos            Nov. 18                  02:00 pm
Meeting attendance            or traveling in                     Restaurant
by email confirmation         Guatemala                        14 Avenida
only                                                                                 5-26 Zona 3,                                       Villa Lesbia 
no later than 12:00 Monday,                                          Quetzaltenango
November 13

We look forward to seeing you soon!

For further information on traveling or residing in Guatemala:

See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Country Specific Information.

Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency. 

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Our website also contains a wealth of information about the services we provide and information about local resources for American citizens.

If our website does not contain the information you need, questions about routine matters can be sent by email to We will make every effort to respond to inquiries within 48 hours.

To schedule an appointment for services, please click here.

For emergency services, contact the U.S. Embassy in Guatemala, located at Avenida Reforma 7-01, Zona 10, Guatemala Ciudad, Guatemala, at +502-2326-4000, 8:00 a.m. – 5:00 p.m. Monday through Thursday and 8:00 a.m. to 12:30 p.m. on Friday. After-hours emergency number for U.S. citizens is +502-2331-2354. 

Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).