Travel Alert for U.S. Citizens in Guatemala: United Airlines Offering Flight on May 3rd.

April 28, 2020

Location: Guatemala  

Event: The United States Embassy in Guatemala City advises U.S. citizens that United Airlines has opened a flight from Guatemala City to the United States on the following date:

Sunday, May 3 – 12:00 departure (Flight 3011) from Guatemala City to Houston, TX.

We urge U.S. citizens and legal permanent residents wishing to travel to the United States to contact United Airlines directly to make a booking. Reservations for commercial flights should be made directly with the airlines, not the U.S. Embassy, so please contact them directly for bookings.  Please contact United Airlines directly at or to make reservations.

At present, all travel between or into the departments of Sacatepéquez, Chimaltenango, Guatemala and El Progreso is prohibited.  United Airlines will send manifested passengers U.S. Embassy-issued letters requesting permission to cross inter-departmental boundaries into the Department of Guatemala for the purpose of travel to Aurora International airport to fly back to the United States.  Guatemala’s National Civil Police (Polícia Nacional Civil, PNC) is honoring these letters.  Travelers should contact United Airlines for further details.

The United States Embassy in Guatemala urges U.S. citizens to comply with all laws, regulations and health guidelines put in place by the Guatemalan government, including the mandatory curfew, mandatory use of masks in public, and other restrictions on travel and other activities currently in effect.  Failure to comply with these regulations could result in fines of up to 150,000 Quetzales or up to six years in prison.

The restrictions on inter-departmental travel do not impede individuals currently in the Department of Guatemala, including those in Guatemala City, from traveling to the airport to board the upcoming United Airlines flights.

Please contact for any urgent inquiries.


U.S. Embassy Guatemala City 

Tel. (502) 2326-4000  

State Department – Consular Affairs 

888-407-4747 or 202-501-4444   

Guatemala Country Information and Travel Advisory Page 

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