The United States government has no higher responsibility than to serve and protect its citizens, including those who reside or are temporarily abroad. To this end, the American Citizen Services Unit in Guatemala provides prompt, courteous, and efficient services to United States citizens and other clients, consistent with U.S. laws and regulations.
What Service Do You Require?
Walk-in Services (No Need for Appointment)
Emergency passports for adults (PDF 103 KB) and emergency passports for minors under the age of 16 (PDF 309 KB)
Monday Through Thursday
from 7:30 to 11:30 a.m. & from 1:00 to 3:00 p.m.
Friday from 7:30 to 10:00 a.m.
Monday through Thursday
From 1:00 to 3:00 p.m.
U.S. citizens who appear at the consular section without an appointment and whose passport application is determined to be routine will not be able to complete their service.
By Appointment Only (click on the link following the list of required documents to make an appointment)
First time passport for adults (PDF 136 KB) and first time passport for minors under the age of 16.(PDF 141 KB)
Replacement of an emergency passport for adults (PDF 229 KB) and replacement of an emergency passport for minors under the age of 16. (PDF 219 KB)
Data change or correction (PDF 63 KB) of passport.
Consular report of birth abroad (PDF 258 KB) of a child of a U.S. citizen
For more specific information regarding services, click on the links below:
- U.S. Passport photograph Acceptance Guide (PDF 773 KB)
- U.S. Passport Photograph Acceptance Guide, Children’s Photos Addendum (PDF 256 KB)
- Passport Fees
- Passport Application in the United States
- Renunciation of U.S. Citizenship
* U.S. citizens who appear at the consular section without an appointment and whose passport application is determined to be routine will not be able to complete their service.
** As of January 1, 2016 The U.S. Department of State worldwide no longer add visa pages into U.S. passports. Applicants in need of additional pages in their valid passports must obtain a new passport. The decision to discontinue this service was made to enhance the security of the passport and to abide by international passport standards.
Welfare and Whereabouts
Should one of your family members be missing, the Consular Section can assist you in locating them. Should you become concerned about the welfare of a family member, this office can also assist you. When contacting the ACS office in these cases, please have:
- The name of the person you are looking for,
- His/her U.S. passport number,
- Date and place of birth,
- Travel plans,
- And the date when he/she entered Guatemala.
Please note that once an individual is located, you will be notified of this ONLY. Any additional information will require a signed authorization or verbal permission to waive the Privacy Act, which prevents us from releasing information about persons without their consent.
Selective Service System
Section I-202 of the Presidential Proclamation of July 2, 1980, re-instituting registration under the Military Selective Service Act, states:
Citizens of the United States who are to be registered and who are not in the United States on any of the days set aside for their registration, shall present themselves at a U.S. embassy or consulate for registration before a diplomatic or consular officer of the United States or before a registrar duly appointed by a diplomatic or consular officer of the United States.
Please come to the American Citizen Services Office of the Embassy if you must register. Or you may complete the registration online at the following address: Selective Services System
Security Screening Reminder
All visitors and their belongings will need to pass through security screening before entering the Embassy. The items listed below are prohibited inside the building. The Embassy does not temporarily store or hold prohibited items.
- Electrical devices such as cell phones, tablets, smart watches, cameras, video cameras, MP3s or any recording devices
- CDs or USB drives
- Any device that requires batteries
- Cell phone chargers
- Large purses, handbags or backpacks
- Electronic keys
- Food, excluding breast milk and prepared formula. Powdered formula will not be allowed in.
- Any type of liquids including lotion and liquid lipstick or chapstick
- Cigarettes, cigars, matches, or lighters
- Sharp objects such as scissors, pens, nail files, or razor blades
- Weapons or explosive materials of any kinds
Before entering the security screening area, please remove belts, coats, sweaters, and any objects inside your