Update for U.S. Citizens Regarding State Department Charter Flights to the United States

March 27, 2020

Location: Guatemala

Event:   The U.S. Embassy has now individually notified all confirmed travelers for the State Department charter flights departing from Guatemala City to Dallas-Ft. Worth (DFW) airport on Saturday, March 28th and Monday, March 30th.  These flights are now fully booked.

There are two additional State Department charter flights scheduled for Tuesday, March 31st. The U.S. Embassy will notify confirmed passengers by Monday, March 30th if they are confirmed for the Tuesday, March 31st flights.  We also urge U.S. citizens and legal permanent residents wishing to travel to the United States to continue to check the availability of commercial flight options.  At this time, we do not expect additional State Department charter flights to be made available.

**Please note: Some travelers for our March 30th flights received confirmations that specified the correct date (March 30) in the subject line, but specified an incorrect date in the body of the email (March 28).  The U.S. Embassy is re-sending confirmations to these travelers with corrected information.  If you have received a confirmation for a State Department charter flight, please examine your confirmation carefully to make sure the dates in the subject line – and in the body of the email – are the same.  In cases where there is a discrepancy, the subject line date (March 30) is the correct date.

U.S. citizens and legal permanent residents wishing to travel on State Department charter flights from Guatemala City to the United States are reminded of the following requirement for registration and travel:

When contacting the U.S. Embassy to submit traveler information, we request that each traveler submit their information individually (one form per passenger). Parents/guardians should submit one form for each child that will be accompanying them, and note their relationship in the “Special Considerations” box in the form.

U.S. citizens must be in a possession of a U.S. passport and legal permanent residents are required to be in possession of a valid green card.

**PLEASE NOTE** Yesterday (Thursday, March 26), the U.S. Embassy announced a revision to the process to submit requests from U.S. citizens and legal permanent residents wishing to pursue U.S. government-coordinated flight options. We did this to streamline the process for manifesting passenger lists and to resolve some technical challenges that were slowing down our ability to inform passengers.

If you have not already filled out the U.S. Embassy’s revised submission form (announced in our message yesterday), we kindly ask that you submit your information using the link below, and submit a separate form for each passenger.  We realize this is an inconvenience for those who have already submitted their data previously, but it is necessary so that we can best serve your needs.

Please submit your information via this link: https://bit.ly/2UzOwFH

Actions to take:
Read our Frequently Asked Questions (FAQs) on the COVID-19 crisis in Guatemala, and actions the U.S. Embassy is taking to assist U.S. citizens.

Visit our Embassy website, Twitter and Facebook accounts for definitive updates on flights and for information on conditions in Guatemala.

Review the State Department’s Global Level 4 Health Travel Advisory at www.travel.state.gov.

Consult the CDC website for the most up-to-date information.

For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.

Visit the COVID-19 crisis page on travel.state.gov for the latest information.

Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.

Visit the Department of Homeland Security’s website on the latest travel restrictions to the U.S.

Monitor local news for updates.

Assistance:
U.S. Embassy Guatemala City https://gt.usembassy.gov/
Tel. (502) 2326-4000
Amcitsguatemala@state.gov

State Department – Consular Affairs
888-407-4747 or 202-501-4444

Guatemala Country Information and Travel Advisory Page

Enroll in Smart Traveler Enrollment Program (STEP) to receive security updates

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