Update for U.S. Citizens – Services Offered by the American Citizen Services Section

April 3, 2020

Location: Guatemala

Event:   We wish to update U.S. citizens on the status of services offered by the American Citizens Services (ACS) Unit at the U.S. Embassy, in light of recent events in Guatemala:

Emergency Assistance: Embassy services available as needed. Please contact AmcitsGuatemala@state.gov and/or call +502 2326-4000.

Passport and Citizenship Services: The Embassy is accepting appointments for emergency passports on a case-by-case basis.  To schedule an appointment, please click this link.  We encourage all adults renewing their passports to consider applying through our mail-in (courier) program.

Consular Report of Birth Abroad (CRBA) applications: The Embassy is accepting appointments for emergency CRBAs on a case-by-case basis. To schedule an appointment, please click this link.

Notarial services: The Embassy is currently accepting notarial services for citizenship, federal benefits purposes, and emergencies only. To schedule an appointment, please click this link.

**Please note: The U.S. Embassy has temporarily suspended all non-emergency appointments and processing for both Non-immigrant and Immigrant visas.  Only appointments for emergency travel (for example, urgent medical care) will be considered. Please visit this link for more information.

The following resources provide more information about U.S. Embassy Consular services and procedures:
U.S. Embassy Guatemala
https://gt.usembassy.gov/
Tel. (502) 2326-4000
Amcitsguatemala@state.gov

State Department – Consular Affairs
888-407-4747 or 202-501-4444

Guatemala Country Information and Travel Advisory Page

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