An official website of the United States government

Updated Information for U.S. Citizens Returning to the U.S.
March 23, 2020

Message for U.S. CitizensLocation: Guatemala

Event:   The U.S. Embassy in Guatemala continues to coordinate charter flights through American Airlines from La Aurora airport in Guatemala City to the United States. We do not know when regular commercial flights will resume in Guatemala after these U.S. government-coordinated charter flights, but urge travelers to continue to check the availability of commercial flight options.

The next series of U.S. government-coordinated flights will occur on Tuesday, March 24th and Wednesday, March 25th – at 9:17am and 11:47am each day, departing for Dallas-Ft. Worth airport. Please continue monitoring U.S. Embassy online accounts (Website, Twitter, Facebook) for updated information. We do not anticipate more U.S. government-coordinated flights at this time.

The U.S. Embassy urges any interested travelers *NOT* to arrive at La Aurora airport in Guatemala City until they have received an official communication from the U.S. Embassy with confirmed flight details and booking.  You will not be permitted to enter the airport without confirmation from the U.S. Embassy of a seat on the flight.

Travelers who have received an official communication from the U.S. Embassy with confirmed flight details and booking are reminded of the following upon their arrival at La Aurora airport in Guatemala City:

There will be U.S. Embassy staff present outside of the Departures terminal.  Please speak to these representatives to confirm bookings.

You will be required to sign a promissory note prior to boarding. This is in effect a promise to re-pay the U.S. government for the cost of the flight, which is currently approximately $605 (subject to change).

We are unable to accommodate pets and emotional support animals. Only trained Service Animals will be permitted with proper documentation. Travelers must coordinate directly with American Airlines upon arrival at the airport at least three hours before departure.

Luggage policy is one checked bag (max. weight 50 lbs), one carry-on, and one personal item.

If you have not received a specific flight assignment please complete secure form located at the following link: https://bit.ly/3adnsD1 (even if you have already submitted your information via email)

As a reminder, under U.S. law, passengers on a U.S. government-organized charter flight are responsible for paying the cost of their ticket, which is currently approximately $605 (subject to change). You must sign a promissory note before boarding.  No cash or credit card payments will be accepted.  You will be responsible for any arrangements or costs (lodging, onward destination or local transportation, etc.) beyond your initial destination in the United States.  Exact departure time and routing are subject to change.

Flight seats will be prioritized for U.S. citizens and their eligible family members (including those with identified health concerns), Legal Permanent Residents of the United States, and then others as seats may become available.  Please do not call the Embassy to confirm receipt of your email — we will contact you if you are confirmed for a seat.

**Please note: Since flights may occur on short notice and all flights will depart from La Aurora airport in Guatemala City, we urge eligible travelers who are currently outside of the Guatemala City metro area to immediately travel to Guatemala City. Your travel must comply with the curfew requirements set by the Government of Guatemala. Remember that public transportation is suspended, so you should explore private options such as shuttles or ride-share options to arrive to Guatemala City.

**Please note: Anyone with flu-like symptoms will not be allowed to board a flight and should not to come to the airport.

 Actions to take:
Visit our Embassy website, Twitter and Facebook accounts for definitive updates on flights and for information on conditions in Guatemala.

Review the State Department’s Global Level 4 Health Travel Advisory at www.travel.state.gov.

Consult the CDC website for the most up-to-date information.

For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.

Visit the COVID-19 crisis page on travel.state.gov for the latest information.

Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.

Visit the Department of Homeland Security’s website on the latest travel restrictions to the U.S.

Monitor local news for updates.

U.S. Embassy Guatemala City https://gt.usembassy.gov/
Tel. (502) 2326-4000

State Department – Consular Affairs
888-407-4747 or 202-501-4444

Guatemala Country Information and Travel Advisory Page

Enroll in Smart Traveler Enrollment Program (STEP) to receive security updates

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